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Help-Centre
Loan application instructions for 20242025
Using the dashboard
Applying for loans
Receive funding
Loan repayment
- Section 2 - Institution/Program Study Period
- Section 3 - Personal Information
- Section 4 - Dependant Information
- Section 5 - Study Period Information
- Appendix 1
- Appendix 2
Using the dashboard
Applying for loans
- How do I verify my identity?
- How do I cancel my application?
- Maximum funding limits
- Your financial need
- Your school eligibility
- B.C. residency requirement
- I have a disability: Full-time studies
- How to complete the StudentAid BC Declaration and CRA Consent
- How to apply as a part-time student
- I have a disability: Part-time studies
- Basic eligibility requirements
- How do I change my name/gender/date of birth?
- Why do I have an overaward?
- How to apply as a full-time student
Receive funding
- Information on lost, expired and replacement cheques
- How do I receive my MSFAA number?
- How to receive part-time funding
- How to receive full-time funding
Loan repayment
- How do I change my bank account information?
- Repayment of Canada and B.C. student loans
- Repayment of Canada-B.C. integrated student loans
- How do I repay my overaward?
- What type of loan do I have?
- How do I rehabilitate my B.C. student loan after I’ve defaulted on my repayment?
- What is the rehabilitation after bankruptcy appeal process?
- What happens if I don't repay my student loan?
- What is loan consolidation?
- Am I eligible for loan rehabilitation?
- I need part-time student financial assistance
- What is rehabilitation and who do I call to rehabilitate my B.C. student loan?
- What is the impact of bankruptcy on my student loans?
- When should I start repayment?
- Where can I get help if I miss payments?
Loan application instructions for 20232024
Troubleshooting
Loan appeals
Loan maintenance
- Section 2 - Institution/Program Study Period
- Section 3 - Personal Information
- Section 4 - Dependant Information
- Section 5 - Study Period Information
- Appendix 1
- Appendix 2
Troubleshooting
- I entered my Social Insurance Number incorrectly
- Appendix Two
- Appendix One
- I am having trouble entering my program dates
- How can I check my messages?
- Help filling out PDF forms
Loan appeals
Loan maintenance
- What if I need to take a temporary leave from school for medical or parental reasons?
- What if I transfer schools?
- Am I eligible to stay in the non-repayment period or in-study payment-free status if I need to leave school for medical or parental reasons?
- How do I report changes to information originally provided in my application?
- What do I need to do if my file is restricted while my information is verified?
- What should I do if any information I provided in my application has changed?
- Am I eligible for in-study payment free status?
- Is my information verified for accuracy?