Appeal your assessment


If you do not agree with the decision on your assessment, you can ask for a reassessment or an appeal.

Request a Reassessment

What is a reassessment?

If your financial situation has changed since you applied, such as a change in your education costs or your financial resources, you can ask for a reassessment of your assessed financial need.

A reassessment is not an appeal. For more information, please contact StudentAid BC or, if attending a B.C. public institution, your financial aid office.

How do I ask for a reassessment?

  1. 1 Complete a full-time or part-time Request for Reassessment Form
  2. 2 Upload the Request for Reassessment Form to your StudentAid BC Dashboard

Full-time studies

Appendix 7: Request for reassessment form

PDF - 1.08 MB


Part-time studies

Part-time studies request for reassessment form

PDF - 1.11 MB

Ask for an appeal

What is an appeal?

The appeal process is in place to ensure you have the opportunity for further consideration. If your circumstances meet one or more of the criteria listed within the drop-down menus of the appeal categories below, and you have not received the maximum amount of funding for the application study period, you may submit an appeal request. The outcome may result in a change to your StudentAid BC award.

Submitting an appeal request does not guarantee that you will receive more StudentAid BC funding. Even if your educational and living costs are high, StudentAid BC is restricted by maximum student loan and grant amounts. You cannot increase your award through an appeal if you reach the maximum student loan or grant amounts. Please review your Notice of Assessment to see if you have received maximum funding amounts.


How do I request an appeal?

  1. 1 Talk to a financial aid officer at your school. If you are attending a B.C. public post-secondary institution or Trinity Western University, they can help you with the appeal process. You can contact StudentAid BC if you are attending a private school within B.C. or a school outside of B.C.
  2. 2Read the Appeal Criteria listed in each appeal category below.
  3. 3 Complete the appropriate Appeal Request Form and gather all the required documentation.
  4. 4 Upload your completed Appeal Request Form and all required documentation to your StudentAid BC Dashboard.

Deadlines

Your appeal assessment will be delayed or denied if you do not submit your completed Appeal Request Form and all required documentation by the deadline.

  • Overawards: 90 days after the date of the letter from StudentAid BC advising you of the overaward.
  • All other appeals: Six weeks before your current study period ends.
Canada student loan funding cannot be issued after your study period ends.

How long does it take for StudentAid BC to process an appeal?

It can take up to six weeks to process an appeal request. Please check StudentAid BC's home page for current processing times.

What does the appeal process look like?

  1. 1 StudentAid BC reviews your Appeal Request Form and all supporting documentation and applies policy found in StudentAid BC's Policy Manual to determine if your circumstances meet the criteria.
  2. 2 Your circumstances will be reviewed:
    • If approved, you will receive a Final Decision Letter through your StudentAid BC Dashboard.
    • If not approved, you will receive a Notification of Findings Letter through your StudentAid BC Dashboard. The Notification of Findings Letter includes the preliminary decision and a list of any missing documentation that is required to support your appeal request.
    1. 3 If you receive a Notification of Findings Letter, you will have 15 calendar days to submit further documentation to your StudentAid BC Dashboard.
    2. 4 Once all additional documentation is received, or the deadline has passed, you will receive a Final Decision Letter through your StudentAid BC Dashboard.


    What can I do if my appeal is denied?

    You can request that your appeal be reviewed by the Appeal Committee.

    Appeals will be denied by StudentAid BC when

  • You fail to provide necessary documentation
  • Your circumstances do not meet the criteria

If your appeal is denied, and your appeal issue was included in the list of policy and criteria that are eligible for an appeal, you may request that your file be presented to the Appeal Committee for further consideration. Denied appeals are not automatically referred to the Appeal Committee for consideration.

The Appeal Committee includes students, financial aid officers, a member from the public at large, and a non-voting representative from the Ministry of Advanced Education, Skills & Training. The Appeal Committee meets, as needed, based on the referral of cases. The Appeal Committee considers all documenation and makes recommendations that are subject to the final approval of the Assistant Deputy Minister of the Ministry of Advanced Education, Skills & Training or their designate.

Please check StudentAid BC's home page for the date of the next Appeal Committee meeting.

Attendance and Remuneration Report for Appeal Committee members


Appeal Categories

Select an appeal category from the menu below to review the Appeal Criteria and download the appropriate Appeal Request Form. We recommend you download the form and open it using the latest version of Adobe Reader.

Appeal Categories 2019/20

Deadline

  • Multiple Withdrawal/Unsuccessful Studies Appeal: Six weeks before your study period ends
  • Overaward Appeal: 90 days from the date you received the letter advising of your overaward
You may submit an unofficial copy of your transcripts without an appeal form if of you have successfully completed two self-funded, full-time semesters or one self-funded academic year after your last withdrawal or unsuccessful completion that caused your denial of funding.

Appeal Criteria

You can appeal your scholastic standing when you are otherwise on track to successfully complete your program and one or more of the following criteria has impacted your ability to study:

  • Medical illness or injury
  • Family emergency (e.g., death or injury)
  • Natural disaster
  • Other exceptional circumstance

Multiple Withdrawals

If you have withdrawn from full-time studies twice while receiving StudentAid BC funding or having interest-free loan status, you will be denied further assistance.

To reinstate your eligibility, you must successfully complete two consecutive semesters or one academic year of study without using any StudentAid BC funds or you can submit an appeal request if you meet one or more of the above Appeal Criteria.

Unsuccessful Studies

If you fail a total of 68 weeks of post-secondary courses while receiving StudentAid BC funding or interest-free loan status, you will be denied future assistance.

To reinstate your eligibility, you must successfully complete two consecutive semesters or one academic year of study without using any StudentAid BC funds or you can submit an appeal request if you meet one or more of the above Appeal Criteria.

Overaward

An overaward means that you received more StudentAid BC funding than you were eligible for during your study period. In most circumstances, students will have a loan overaward deducted from any future loan entitlement. You can submit an appeal request if you meet one or more of the above Appeal Criteria.

APPEAL REQUEST FOR SCHOLASTIC STANDING FOR FULL-TIME STUDENTS

PDF - 907 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit an appeal request to repeat your course when you have passed a course but did not obtain the grade required to proceed to the next level in your program of post-secondary study.

Requests to repeat a course for the third time will not be considered.

You are not eligible for financial assistance if you are repeating courses solely to improve your grades.

APPEAL REQUEST TO REPEAT COURSE

PDF - 798 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

If you are a dependent student, you can appeal your fixed contribution and/or your parent, step-parent, or legal guardian's contribution if one or more of the following criteria have significantly impacted your total family income within the past 12 months:

  • Medical illness or injury
  • Family emergency (e.g., death or injury)
  • Natural disaster
  • Layoff, strike, lockout, or other reduction in earnings beyond the family's control
  • Recent marriage to a step-parent, where the step-parent has not assumed financial responsibility for you and does not claim you as a dependent on their taxes
  • Other exceptional circumstance

APPEAL REQUEST FOR PARENT CONTRIBUTION

PDF - 908 KB

Appeal Criteria

You may submit an appeal request if one or more of the following criteria caused you to not meet the required submission deadline to receive funding before your study period end date.

  • Medical illness or injury;
  • Family emergency (e.g., death or injury)
  • Natural disaster
  • Layoff, strike, lockout, or other reduction in earnings beyond your control
  • Other exceptional circumstance

APPEAL REQUEST FOR FUNDING AFTER END DATE

PDF - 826 KB

Deadline — Six weeks before your study period ends

If you are a dependent student requesting an appeal of your fixed student contribution and/or total family income, use the Parent, Step-parent, Sponsor or Legal Guardian Contribution form.

You can appeal either your contribution or your spouse/common-law partner's contribution if you think you or your spouse/common-law partner is being asked to contribute more to your education than you or your spouse/common-law partner can afford, or if you or your spouse/common-law partner is unable to make the expected contribution because of unforeseen exceptional circumstances that occurred within the past 12 months.

Appeal Criteria

If you are an independent student, your or your spouse/common-law partner's contribution can be appealed if one or more of the following criteria has significantly impacted your total family income:

  • Medical illness or injury
  • Family emergency (e.g., death or injury)
  • Natural disaster
  • Layoff, strike, lockout, or other reduction in earnings beyond the family's control
  • Other exceptional circumstance

APPEAL REQUEST FOR STUDENT OR SPOUSE/COMMON-LAW PARTNER CONTRIBUTION

PDF - 867 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit an appeal to change your classification from a dependent student to an independent student if you meet one or more of the following criteria:

  • You no longer communicate with your family due to an irreconcilable rift, and can provide satisfactory evidence of a severe and permanent breakdown in the relationship between you and the parent(s), such as being disowned. The family rift must have existed for at least one year unless a serious situation has arisen recently.
  • You were a youth under the guardianship of, in an agreement with, a provincial or territorial child welfare agency on your 19th birthday.
  • You would normally be classified as a dependent student by StudentAid BC, but you are unable to contact or locate your parents, step-parent, , or legal guardian due to conflict of emergency (such as war, famine or natural disaster) in the country where they live.

Do not submit this Appeal Request Form if you incorrectly indicated that you are a modified independent student (meaning there was no rift between you and your parent(s)) on your application. You must upload an Appendix 7 – Request for Reassessment to your StudentAid BC Dashboard and your parent(s) must mail an original Appendix 1 – Parent Information form with an ink signature.

APPEAL REQUEST FOR MODIFIED INDEPENDENT STATUS

PDF - 803 KB

Deadline — Six weeks before your study period ends

If you are a part-time student who withdrew or failed to successfully complete your studies while receiving StudentAid BC funding, you will have a restriction placed on your file and will not be eligible for further funding until you have successfully completed one self-funded semester at a designated post-secondary institution.

Appeal Criteria

You can complete one self-funded semester at a designated post-secondary institution, or you can appeal your scholastic standing if you were otherwise on track to successfully complete your program, and one or more of the following criteria has impacted your abiltiy to study:

APPEAL REQUEST FOR SCHOLASTIC STANDING FOR PART-TIME STUDENTS

PDF - 1025 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

You may appeal the B.C. student loan lifetime maximum limit if you meet one or more of the following criteria:

  • You require funding to complete your study period
  • You require approximately one or two more semesters to complete your program
  • There are exceptional circumstance which contributed to your higher borrowing amount

APPEAL REQUEST FOR B.C. STUDENT LOAN LIFETIME MAXIMUM

PDF - 799 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit a credit screening appeal request if one or more of the following circumstances has impacted your credit history:

  • Medical illness or injury that impacted your employment income
  • Family emergency (e.g., death or injury) that impacted your ability to earn an income
  • Natural disaster that impacted your ability to earn an income
  • Layoff, strike, lockout, or other reduction in earnings beyond your control
  • Other exceptional circumstance

APPEAL REQUEST FOR CREDIT SCREENING

PDF - 858 KB

Deadline — Six weeks before your study period ends

If you receive StudentAid BC funding, you are expected to travel to and from school by the most economical means. As part of your StudentAid BC financial need assessment, you are automatically given a transportation allowance that equals the cost of a monthly public transit/bus pass.

Appeal Criteria

You can submit an appeal request for additional transportation allowance if one or more of the following criteria apply:

  • There is no/limited local public transit where you live
  • The travel is required due to special circumstances (e.g., work schedule, family transportation responsibilities, or a requirement to live a significant distance from your post-secondary institution)
  • Additional transportation for a clinical or practicum placement is required

APPEAL REQUEST FOR ADDITIONAL TRANSPORTATION ALLOWANCE

PDF - 842 KB


If you could move closer to your school for less or similar living costs, you will only be considered for the additional transportation allowance under exceptional circumstances.

Deadline — Six weeks before your study period ends

Appeal Criteria

If you were denied B.C. student loan funding due to a previous bankruptcy or bankruptcy-related event that included B.C. student loans, you may appeal the denial if you can by demonstrate that:

  • There were exceptional circumstance leading to your bankruptcy, such as medical reasons or marital breakdown
  • You filed for bankruptcy during your study or non-repayment period and you are continuing in the same program of study in which you were enrolled at the date of bankruptcy or bankruptcy-related event
  • If student loans were involved in the bankruptcy, Canada Student Loans has provided clearance for your receipt of new loans
  • The loans involved in your bankruptcy or bankruptcy-related event have been discharged and you are in the process of rehabilitating your student loans

Note: If your Canada student loan is in default or was involved in your bankruptcy, you must contact Canada Student Loans to receive clearance for further funding. For more information on your federal loans, please contact the National Student Loans Service Centre at 1-888-815-4514 and ask to be transferred to the Case Review Unit of the Canada Student Loans Program.

APPEAL REQUEST FOR B.C. STUDENT LOAN REHABILITATION DUE TO BANKRUPTCY

PDF - 828 KB

Deadline — Six weeks before your study period ends

As part of their parental contribution, your parents, step-parents, or legal guardian are expected to provide free room and board if you are living at home. However, in some circumstances parents cannot afford to provide this support and must charge the student for room and board.

Appeal Criteria

You can submit an appeal request if you are living at home and need to pay room and board, and if your parent(s)/step-parent/sponsor/legal guardian are:

  • Receiving income assistance or permanent disability benefits
  • Receiving Canada Pension and/or old age supplement, with no other source of income or support
  • Earning low income, and/or
  • Unemployed due to layoff, strike or lockout.

APPEAL REQUEST FOR ROOM AND BOARD

PDF - 881 KB


We may limit the amount you can claim for room and board to reflect fair market rental value.

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit an appeal request if you had exceptional expenses that created financial hardship that affected your ability to start or continue your studies, such as:

  • Medical illness or injury;
  • Family emergency (e.g., death or injury)
  • Natural disaster
  • Unforeseen legal expenses
  • Court-ordered payments
  • Expenses related to your or your dependant’s permanent disability that are not covered by another funding source (uninsured)

Disability-related goods or services not covered by any other funding source may qualify as an exceptional expense. Items that are not considered in the initial financial need assessment but may be appealed include, but are not limited to:

  • Disability-related medicine
  • Specialized footwear and eyewear
  • Special dietetic requirements
  • Specialized apparel
  • Attendant care and/or specialized transportation

APPEAL REQUEST FOR EXCEPTIONAL EXPENSES

PDF - 829 KB


Most B.C. post-secondary institutions stipulate that students must have medical/dental/health insurance coverage. A copy of your insurance plan is required in your appeal. To avoid receiving an overaward, make it clear if your insurance plan will be reimbursing you for any part of these costs.

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit an appeal request if you believe there was an error in the evaluation of your scholarship, bursary, or grant (as defined by the Non-Repayable Financial Assistance section of the policy manual), or if you are in full-time studies and have a dependent with a permanent disability age 12 and over.

APPEAL REQUEST FOR SCHOLARSHIP, BURSARY AND GRANT PROGRAMS

PDF - 827 KB

Deadline — Six weeks before your study period ends

Dependent Student Appeal Criteria

As a dependent student, you can submit an appeal request for B.C. residency if any of the following apply:

  • Your parent(s) reside in or maintain a family home in B.C., even if one parent works in another province
  • Your parent(s) live in B.C., but your lives in another province
  • Your parents are separated or divorced and the parent with whom you normally reside or from whom the principal financial support is received is a resident of B.C.
  • Your parent(s) have been stationed abroad for a definite period of time (e.g., military service), and lived in B.C. for at least 12 months before leaving the country
  • Your parent(s) are not living in Canada and you are studying in B.C.
  • Your parent(s) are permanent residents who have been residents in B.C. for less than 12 months prior to the commencement of your study
  • Both you and your parents originally resided in B.C., but your parent(s) have resided in another province for 12 consecutive months, and you stayed in B.C. to begin or continue post-secondary education

Independent Student Appeal Criteria

As an independent student, you can submit an appeal request for B.C. residency if any of the following apply:

  • You are married/common-law and both you and your spouse/partner originally received student financial assistance from a province other than B.C. but are now both studying in B.C. and B.C. is the province of residency for one of you
  • You are a married/common-law student from another province attending a B.C. post-secondary institution and your spouse/partner is employed in B.C. Your working spouse must provide documentation of employment in B.C. (pay stubs, letter from employer, etc.) for 12 consecutive months prior to the first day of classes in the study period
  • You are considered to be a resident of another province but have completed four years of full-time study in B.C. prior to the start date of classes for which student financial assistance is being requested (the Province of British Columbia will accept you as a resident)
  • You and your spouse/partner are both attending school in a third province (in which neither you or your spouse is a resident), each of you will then be considered a resident of your original province, unless a mutual agreement among provinces is reached

APPEAL REQUEST FOR BRITISH COLUMBIA RESIDENCY

PDF - 832 KB

Deadline — Continuous intake

You are expected to start repaying your Canada-B.C. integrated loans and other B.C. student loans on the first day of the seventh month after leaving full-time studies. A default occurs when you fail to make monthly student loan payments as set out under your loan agreement.

If you have defaulted on repaying your student loan, you must request rehabilitation before you can apply for additional student financial assistance or interest-free status from StudentAid BC.

Appeal Criteria

You can submit an appeal request if your request for rehabilitation of your B.C. student loan has been denied and you meet the following criteria:

  • You have made reasonable efforts to rehabilitate your loan and
  • You have experienced exceptional circumstances which reasonably impacted your ability to make the equivalent of two consecutive monthly payments and or your outstanding interest payment. Exceptional circumstances include:
    • Medical illness or injury
    • Family emergency (e.g., death or injury)
    • Natural disaster
    • A dependent with a permanent disability
    • Layoff, strike, lockout or other reduction in earnings beyond your control
    • Divorce

APPEAL REQUEST FOR REHABILITATION OF B.C. STUDENT LOAN AFTER DEFAULT

PDF - 877 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit an appeal request if you were not considered to be in full-time studies and were therefore found ineligible for interest-free status. You must be able to provide documentation to prove your full-time status.

APPEAL REQUEST FOR INTEREST-FREE STATUS

PDF - 797 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit an appeal request if:

  • Your ability to get your part-time loan funding application in on time was affected by exceptional circumstances
  • Your total family income falls above the middle-income threshold set out by the federal government, but was affected by exceptional circumstances

Exceptional circumstances may include:

  • Medical illness or injury
  • Family emergency (e.g., death or injury)
  • Natural disaster
  • Layoff, strike, lockout or other reduction in earnings beyond your control
  • Other exceptional circumstance

APPEAL REQUEST FOR CANADA PART-TIME FUNDING

PDF - 858 KB

Deadline — Six weeks before your study period ends

Appeal Criteria

You can submit an appeal request for single parent status if you have legal and/or physical custody and responsibility for supporting your own children for an average of eight days per month.

APPEAL REQUEST FOR SINGLE PARENT STATUS

PDF - 826 KB

Appeal Categories 2018/19

Appeal Criteria

Scholastic standing can be appealed when you are otherwise on track to successfully complete your program and one of the following criteria impacts your ability to study or earn an income:

  • medical illness or injury;
  • family emergency ( e.g. death, injury, etc.) or natural disaster; or
  • other extraordinary circumstances.

Required Documentation

You must provide the following to support your appeal request:

  • Scholastic Standing Appeal Request Form - Multiple Withdrawals/Unsuccessful Studies/Overaward;
  • a letter from you explaining:
    • why you withdrew on each of the two separate occasions, were unable to successfully complete 68 weeks of study, or any combination of the two;
    • which appeal criteria, noted above, should be considered to set aside the standard requirement that you must complete two semesters or one academic year without funding; and/or
    • which appeal criteria, noted above, should be considered to set aside the overaward (loans only).
  • unofficial copy of transcripts showing successful completion of at least 60% of a full-time course load (40% for student with permanent disabilities as approved by StudentAid BC) of post-secondary study for two semesters or one academic year without StudentAid BC assistance, after your last withdrawal or unsuccessful completion that caused your denial of funding;
  • letter from institution confirming ability to complete program; and
  • if appeal circumstance is due to medical reason - documentation from a qualified medical practitioner stating the date you were advised to withdraw and that you are now in good health and able to maintain at least 60 per cent of a full course load (40 per cent for students with permanent disabilities).

Multiple Withdrawal

Deadline — 6 weeks before study period ends

If you have withdrawn from full-time studies twice while receiving StudentAid BC funding or having interest-free loan status, you will be denied further assistance. To reinstate your eligibility, you must successfully complete two consecutive semesters or one academic year of study without using any StudentAid BC funds.

Unsuccessful Studies

Deadline — 6 weeks before study period ends

You are allowed 68 unsuccessful weeks of study before your StudentAid BC funding is stopped. "Unsuccessful" means failing to achieve satisfactory scholastic standing, as determined by your school. Unsuccessful weeks of study are counted cumulatively over a student's lifetime. Put another way, if you fail a total of 68 weeks of post-secondary courses while receiving StudentAid BC funding or interest-free loan status, you will be denied further assistance.

To reinstate your eligibility, you must successfully complete two consecutive semesters or one academic year of study without using any StudentAid BC funds.

Overaward

Deadline — 90 days from date of overaward letter

An overaward means that you received more StudentAid BC funding than you were eligible for.

Grant overawards: If you are returning to full-time studies within six months of your withdrawal date, you must submit a Certificate 3 to StudentAid BC to postpone repayment of your grant overaward.

SCHOLASTIC STANDING/ MULTIPLE WITHDRAWALS OR OVERAWARD appeal form

PDF - 700.2 KB

Deadline — 6 weeks before study period ends

You can appeal either your contribution or your spouse/common-law partner's contribution if you think you or your spouse/common-law partner is being asked to contribute more to your education than you or your spouse/common-law partner can afford, or if you or your spouse/common-law partner is unable to make the expected contribution because of unforeseen and exceptional circumstances that occurred within the past 12 months.

Appeal Criteria

You or your spouse/common-law partner's contribution can be appealed if one of the following criteria has had a significant impact on your total family income:

  • medical illness or injury;
  • layoff, strike, lockout, or other reduction in earnings beyond their control;
  • family emergency ( e.g. death, injury, etc.) or natural disaster; and/or
  • other extraordinary circumstances.

Required Documentation

For each of the individual(s) for whom the above criteria apply, (i.e. you, your parent(s), and/or your spouse/common-law partner), you must provide the following information:

  • a letter describing the nature of the circumstances that meet one of the above criteria, with supporting documentation, (e.g. medical records; letter from physician; record of employment, layoff or strike; invoices from damages; etc.); and
  • an estimate of the individual's current year's total taxable income with supporting documentation, (e.g. pay stubs, invoices, bank statements, Employment Insurance benefit statements, or a Record of Employment).

Student or Spouse contribution appeal form

PDF - 699.01 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

You can ask for an appeal if your family is unable to make the expected parental contribution because of unforeseen and exceptional circumstances that reduced the family income or assets. These circumstances must have occurred within the past 12 months, and may include:

  • medical illness or injury;
  • layoff, strike, lockout, or other reduction in earnings beyond their control;
  • family emergency ( e.g. death, injury, etc.) or natural disaster; and/or
  • recent marriage to a step-parent, where the step-parent has not assumed financial responsibility for the student and does not claim them as a dependent; and/or
  • other extraordinary circumstances.

Required Documentation:

For each of the individual(s) for whom the above criteria apply, (i.e. parent, step-parent, sponsor, or legal guardian), you must provide the following information:

  • a letter describing the nature of the circumstances that meet one of the above criteria, with supporting documentation, (e.g. medical records, letter from physician, record of employment, layoff or strike, invoices from damages, marriage certificate (for step-parent appeal), etc.); and
  • an estimate of the individual's current year's total taxable income with supporting documentation, (e.g. pay stubs, invoices, bank statements, Employment Insurance benefit statements, or a Record of Employment).

Parent contribution appeal form

PDF - 1.12 MB

Deadline — 6 weeks before study period ends

If you receive student aid, you are expected to travel to and from school by the most economical means. As part of your StudentAid BC financial need assessment, you are automatically given a transportation allowance that equals the cost of a monthly public transit/bus pass.

Appeal Criteria

Additional transportation allowance can be appealed if one of the following criteria is met:

  • there is no/limited local public transit where the student lives;
  • required due to special circumstances (e.g. work schedule, family transportation responsibilities, or a requirement to live a significant distance from the post-secondary institution); and/or
  • additional transportation for a clinical or practicum placement is required.

Required Documentation

You must provide the following:

  • a letter describing the nature of the circumstances that meet one of the above criteria, with supporting documentation (e.g. work schedule, clinical or practicum information, etc.); and
  • a copy of vehicle insurance.

Additional transportation allowance appeal form

PDF - 627.47 KB


If you could move closer to your school for less or similar living costs, you will only be considered for the additional transportation allowance under exceptional circumstances. It is important that you provide details and documentation of your circumstances to support your appeal.

Deadline — 6 weeks before study period ends

If you think you should be considered a B.C. resident to meet the StudentAid BC residency criteria, you can submit an appeal using the "Other" appeal form.

Dependent Student Appeal Criteria

You may be considered for B.C. residency on appeal if any of the following apply:

  • your parent(s) reside in or maintain a family home in B.C., even if one parent works in another province;
  • your parent(s) live in B.C., but your sponsor lives in another province;
  • your parent(s) are separated or divorced and the parent with whom you normally reside with or from whom the principal financial support is received is a resident of B.C.;
  • your parent(s) have been stationed abroad for a definite period of time (e.g. military service), and lived in B.C. for at least 12 months before leaving the country;
  • your parent(s) are not living in Canada and you are studying in B.C.;
  • you are a landed immigrant who has been a resident in British Columbia for the 12 months prior to the commencement of study; or
  • both you and your parents originally resided in B.C., but though parent(s) have resided in another province for 12 consecutive months, you remained in B.C. to begin or continue post-secondary education.

Independent Student Appeal Criteria

You may be considered for B.C. residency on appeal if any of the following apply:

  • you are married and both you and your spouse originally received student financial assistance from a province other than B.C., but are now both studying in B.C. and B.C. is the province of residency for one of you;
  • you are married and from another province and attending a B.C. post-secondary institution and your spouse is employed in B.C. Your working spouse must provide documentation of employment (pay stubs, letter from employer, etc.) in B.C. for 12 consecutive months prior to the first day of classes in the study period;
  • you are considered to be a resident of another province but have completed four years of full-time study in B.C. prior to the start date of classes for which student financial assistance is being requested. Normally, the Province of British Columbia will accept you as a resident; or
  • you are married and attending school in a third province (in which neither you nor your spouse is a resident), each you and your spouse will then be considered a resident of your own original province, unless mutual agreement among provinces is reached.

Required Documentation

You must provide the following:

  • a letter explaining why you should be considered a resident for StudentAid BC purposes;
  • your residence history (provinces/countries) for the past 10 years;
  • your activities (work, study, etc.) during the past 10 years;
  • why you cannot apply, or have not applied, to your previous province of residency;
  • letter from a doctor, if applicable;
  • a copy of your lease, rental, or tenancy agreement;
  • copies of your paid utility receipts; and
  • unofficial copy of transcripts.

When you do not qualify for residency in any one province under any of the standard criteria, residency may be considered to be the province in which you will attend full-time studies.

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

If you did not get your part-time loan funding application in on time, or if your total family income falls above the middle income threshold set out by the federal government, you may appeal if you have exceptional circumstances, such as:

  • medical illness or injury;
  • layoff, strike, lockout, or other reduction in earnings beyond your control;
  • family emergency (e.g. death, injury, etc.) or natural disaster; and/or;
  • other extraordinary circumstances.

Required Documentation

You must provide the following:

  • a letter describing the nature of the circumstances that meet one of the above criteria; and
  • all relevant supporting documentation.

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

If you are not approved for StudentAid BC funding, you may ask for an appeal using the "other" appeal form if you had exceptional expenses that created financial hardship that affected your ability to start or continue your studies, such as:

  • medical illness or injury;
  • family emergency (e.g. death, injury, etc.) or natural disaster;
  • unforeseen legal expenses; or
  • court-ordered payments.

Required Documentation

You must provide the following:

  • a letter outlining the nature of your exceptional expenses, when they occurred, the amount of payment, and an explanation of why these expenses were necessary during your educational term;
  • a list of exceptional study period expenses, such as your unforeseen emergency medical/dental/optical costs that have affected your financial situation and may prevent you from completing your education;
  • a copy of your medical/dental insurance plan; and
  • acceptable documentation which includes: payment receipts, a copy of your bank statement, cancelled cheques, etc.

Other appeal form

PDF - 711.69 KB


Most B.C. post-secondary institutions stipulate that students must have medical/dental/health insurance coverage. A copy of your insurance plan is required in your appeal. To avoid receiving an overaward, make it clear if your insurance plan will be reimbursing you for any part of these costs.

Deadline — 6 weeks before study period ends

Appeal Criteria

If you were unable to meet the required submissions deadline in order to receive your funding prior to your study period end date, you may ask for an appeal if one of the following exceptional circumstances applies:

  • medical illness or injury;
  • layoff, strike, lockout, or other reduction in earnings beyond your control;
  • family emergency (e.g. death, injury, etc.) or natural disaster; and/or
  • other extraordinary circumstances.

Required Documentation

You must provide the following:

  • letter describing the nature of the circumstances that meet one of the above criteria; and;
  • all relevant supporting documentation.

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

If you were not considered to be in full-time studies and were therefore found ineligible for interest free status, you may ask for an appeal if you can provide documentation to prove your full-time status.

Required Documentation

You must provide the following:

  • a letter describing the nature of the circumstances that meet one of the above criteria; and
  • all relevant supporting documentation such as:
    • transcripts demonstrating your course load; and
    • a letter from the financial aid office stating that you meet the institution's definition of full-time status for the purpose of qualifying for interest free status.

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

If you have exceptional circumstances or extraordinary expenses related to your permanent disability, you can request an appeal using the "Other" appeal form.

Appeal Criteria

Circumstances and expenses for which you can request an appeal in this category include the following:

  • if your permanent disability prevents you from working;
  • if you have high living costs or exceptional expenses related to your permanent disability, you can ask to have these costs considered when calculating your financial need;
  • if you are a dependent student or if you must live with your parents due to your permanent disability, you can ask to have the expected parental contribution reduced or waived in your StudentAid BC financial need assessment; and/or
  • if you have bought disability-related goods or services not covered by any other funding source, you may be eligible to have these items reviewed as exceptional expenses. Items that are not considered in the standard needs assessment include, but are not limited to:
    • disability-related medicine
    • specialized footwear and eyewear
    • special dietetic requirements
    • specialized apparel
    • attendant care and/or specialized transportation.

Required Documentation

You must provide the following:

  • letter describing the nature of the circumstances that meet one of the above criteria; and
  • all relevant supporting documentation.

Other appeal form

PDF - 711.69 KB

Deadline — continuous intake

You are expected to begin to repay your Canada-B.C. integrated loans and other B.C. student loans on the first day of the seventh month after leaving full-time studies. A default occurs when you fail to make monthly student loan payments as set out under your loan agreement.

If you have defaulted on repaying a student loan, you must request rehabilitation before you can apply for additional student financial assistance or interest-free status from StudentAid BC.

Appeal Criteria

You can appeal to begin rehabilitation of a B.C. student loan if you:

  • Have made reasonable efforts to rehabilitate your loan; and,
  • Have experienced exceptional circumstances which reasonably impacted your ability to make two consecutive monthly payments, such as:
    • medical illness or injury;
    • special needs child;
    • layoff, strike, lockout, or other reduction in earnings beyond your control;
    • family emergency ( e.g. death, injury, etc.) or natural disaster; and/or
    • divorce.

Required Documentation

You must provide the following:

  • a detailed letter outlining the issues impacting your ability to make the two consecutive monthly payments, as required for rehabilitation for B.C. student loans after default; and
  • all relevant supporting documentation. This documentation may include letters from doctors, counsellors, financial consultants, etc..

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

You may appeal this policy if you have passed a course but did not obtain the grade required to proceed to the next level in your program of study.

Required Documentation

You must provide the following:

  • a detailed letter explaining why the repeated course should be eligible for funding;
  • a letter from the institution verifying need to repeat the course in order to progress in program; and
  • an unofficial copy of transcripts.

Requests to repeat a course for the third time will not be considered.

If you are repeating courses solely to improve your grades you are not eligible for financial assistance, whether you paid for tuition costs on your own or were in receipt of student assistance.

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

If you believe that there was an error in the evaluation of your scholarship, bursary, or grant as defined in Section 5 (Non-repayable Financial Assistance) of the Policy Manual, you may ask for an appeal.

Required Documentation

You must provide the following:

  • a detailed letter outlining the issue you are appealing and an explanation of your exceptional circumstances; and
  • all relevant supporting documentation.

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

You may appeal for single parent status, if you have legal and/or physical custody and responsibility for supporting your own children, for an average of eight days per month.

Required Documentation

You must provide the following:

  • a detailed letter outlining the issue you are appealing and an explanation of your exceptional circumstances; and
  • all relevant supporting documentation.

Other appeal form

PDF - 711.69 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

If you are denied B.C. student loan funding due to a previous bankruptcy that included B.C. student loans, you may appeal by demonstrating that:

  • there were exceptional circumstances leading to your bankruptcy, such as medical reasons or marital breakdown;
  • your loans were involved in the bankruptcy, that Canada Student Loans has provided clearance for your receipt of new loans, or your student loans have been repaid or discharged, that you are a good credit risk (reason for bankruptcy, efforts to rehabilitate credit, and that your studies warrant further investment); or
  • if student loans were not involved in the bankruptcy, that the debts have been discharged, or a trustee has stated they will not place any claim on the student loan.

Required Documentation

You must provide the following:

  • the reasons for filing for bankruptcy, including specific details of your actions to rehabilitate yourself financially since the bankruptcy;
  • your educational and career goals, including the number of semesters required for you to finish your program of study;
  • if the bankruptcy was entered into due to medical reasons, medical documentation indicating the date of your illness, and how your condition contributed to your bankruptcy. This documentation must also indicate that you are now able to study at a full course load;
  • if your financial difficulties occurred as a result of a marital breakdown, provide documentation of separation or divorce;
  • a recent (within 60 days) credit report from Equifax Canada or Trans Union Canada. Call Equifax Canada at 1-800-465-7166 or www.equifax.ca or Trans Union Canada at 1-866-525-0262 or www.transunion.ca;
  • unofficial copy of transcripts;
  • letter from a responsible third party confirming the reasons for your bankruptcy, your educational and career goals. A responsible third party includes a counsellor, doctor, religious adviser, family friend or relative; and
  • copy of your bankruptcy papers filed through the trustee showing the date of bankruptcy, amounts owing to creditors, and date of discharge.

B.C. Student Loan Rehabilitation Due to Bankruptcy form

PDF - 142 KB

Deadline — 6 weeks before study period ends

If you have reached the B.C. student loan lifetime maximum limit of $50,000 and need more B.C. student loan funding to complete your program, you can ask for an appeal by submitting a B.C. student loan lifetime maximum appeal form.

Appeal Criteria

You may appeal this limit if:

  • you require funding to complete the period of study;
  • you require approximately one or two more semesters to complete your program; or
  • there are exceptional circumstances which contributed to your higher borrowing amount.

Required Documentation

You must provide the following:

  • a letter stating why you need to exceed the B.C. student loan lifetime maximum, which includes:
    • your post-secondary history to date (periods of study and programs),
    • your expected completion date,
    • your education and employment plans,
  • unofficial copy of transcripts; and
  • a letter from your faculty/department head confirming your ability to complete your program of study. This letter should also say how many semesters are remaining and estimate when you will complete your current credential.

B.C. student loan lifetime maximum appeal form

PDF - 126.71 KB

Deadline — 6 weeks before study period ends

Appeal Criteria

Circumstances that may be considered include:

  • medical illness or injury impacting your employment income;
  • layoff, strike, lockout, or other reduction in earnings beyond your control; or
  • family emergency (e.g. death, injury, etc.) or natural disaster that impacted your ability to earn an income.

Required Documentation

You must provide the following:

  • a letter from you explaining the circumstances that resulted in a poor credit history, the date your financial difficulties began, and what other financial options you have investigated to finance your post-secondary studies.
  • applicable documents such as:
    • a copy of your divorce papers;
    • a copy of your discharge of bankruptcy papers;
    • receipts for any exceptional expenses that led to your financial difficulties;
    • medical documentation outlining why you can no longer work in your current occupation;
    • a copy of your layoff letter from your employer;
    • proof of the amount of disability benefits that you are receiving; and
    • a copy of a financial report from a credit agency, obtained within the past 60 days.

Credit screening appeal form

PDF - 598.95 KB

Deadline — 6 weeks before study period ends

Overseas Conflict or Emergency

If you would normally be classified as a dependent student by StudentAid BC but you are unable to contact or locate your parents, step-parents, or legal guardian due to a conflict or emergency (such war, famine or natural disaster) in the country where they live, you may be eligible for modified independent status.

Family Rift (Dispute or Estrangement)

If you would normally be classified as a dependent student by StudentAid BC, but you no longer communicate with your family due to an irreconcilable rift, you may be eligible for independent status. Unless a sudden serious situation has arisen recently, the family rift must have existed for at least one year before you applied to StudentAid BC.

Youth in Care

If you were a youth under the guardianship of, or in an agreement with, a provincial or territorial child welfare agency on your 19th birthday, you may be eligible for modified independent status.

Appeal Criteria

If you would normally be classified as a dependent student by StudentAid BC, you may appeal this status if:

  • you are unable to contact or locate your parents, step-parent, sponsor, or legal guardian due to conflict or emergency in the country where they live;
  • you no longer communicate with your family due to an irreconcilable rift, and can provide satisfactory evidence of a severe and permanent breakdown in your relationship with your parent(s), e.g. being disowned. Unless a sudden serious situation has arisen recently, the family rift must have existed for at least one year before you applied to StudentAid BC; and/or
  • you were a youth in continuing custody of a director of child welfare, or a participant in a Youth Agreement on your 19th birthday.

Required Documentation

You must provide the following:

  • a notarized statement from you detailing the nature of the family rift, how long the rift has existed, and why it continues.
  • a notarized statement from you detailing the overseas conflict or emergency.
  • a letter from a professional third party (not a member of your immediate or extended family) on business letterhead, testifying as to the truthfulness of your explanation and providing an independent assessment of the situation. This letter must state how long the person has known you and in what capacity. The third party could be any of the following:
    • counsellor
    • psychologist
    • religious advisor
    • doctor
    • teacher
    • social worker, or
    • law enforcement officer
  • a detailed letter from your parent(s)/step-parent/sponsor/legal guardian explaining the nature of the family rift, how long the rift has existed and why it continues. NOTE: If a parental letter cannot be obtained, a second letter from another professional third party must be submitted.
  • a letter from the appropriate provincial or territorial agency confirming that you were a youth under the guardianship of, or in a Youth Agreement with, the agency on your 19th birthday.

Modified Independent Status

PDF - 138 kb

Deadline — 6 weeks before study period ends

As part of their parental contribution, your parents, step-parents, or legal guardian are expected to provide free room and board if you are living at home.

However, in some circumstances parents cannot afford to provide this support and must charge the student for room and board.

Appeal Criteria

Appeals will be considered if the parents, step-parents, sponsor or legal guardian are:

  • Receiving income assistance or permanent disability benefits;
  • Receiving Canada Pension and/or old age supplement, with no other source of income or support;
  • Earning low income; and/or
  • Unemployed due to layoff, strike or lockout.

Required Documentation:

You must include the following:

  • a detailed letter from you explaining why this cost should be included in your StudentAid BC assessment;
  • a detailed letter from your parent(s)/step-parent/sponsor/legal guardian explaining the amount of room and board charged, the date you started to pay room and board and the reasons you are being charged room and board;
  • proof of payment of room and board, such as cancelled cheques or copies of your or your parent(s)/step-parent/sponsor/legal guardian's bank statements, showing monthly lump sum room and board payments made to your parent(s)/step-parent/sponsor/ legal guardian(Receipts are not considered proof of payment); and
  • documentation of parental income (copies of recent pay stubs, tax returns, income assistance, employment insurance, pension benefits).

Room and board appeal form

PDF - 146.46 KB


We may limit the amount you can claim for room and board to reflect fair market rental value.

Deadline — 6 weeks before study period ends

Appeal Criteria

A part-time student who withdraws or has failed to successfully complete their studies, while receiving StudentAid BC funding, will have a restriction placed on their file and they will not be eligible for further funding until they have successfully completed one semester of post-secondary studies funded through their own resources.

Students may either complete one semester of self-funded post-secondary studies or, if they wish to appeal this policy, they must demonstrate that:

  • they experienced exceptional circumstances that caused them to withdraw or unsuccessfully complete their studies, such as:
    • a medical illness or injury;
    • family emergency (e.g. death, injury, etc.) or natural disaster; or
    • other extraordinary circumstances; and
  • that they are able to successfully continue on with their program.

Required Documentation:

You must provide the following to support your appeal request:

  • a letter describing the nature of the circumstances that meet one of the above appeal criteria;
  • a letter from institution confirming ability to complete program; and
  • all relevant supporting documentation including documentation from a qualified practitioner stating that you are able to complete your part-time studies, if appeal circumstance is due to a medical reason.

Part-Time Scholastic Standard

The requirements for maintaining a satisfactory scholastic standard include continued enrolment and the successful completion of all courses for which funding was issued. If you have not successfully completed Canada Student Loan funded courses you may be reinstated to receive Canada Student Loan funding provided you successfully complete one semester funded through their own resources or if your exceptional circumstance is approved.

Scholastic standing for part-time students appeal form

PDF - 119 KB