Information on lost, expired and replacement cheques
Loans and most grants are deposited directly into the bank account you have specified, but some grants may be sent to you by cheque. If you have a question about a cheque you have received or think you should have received, please read the following:
I did not receive, or I lost my cheque and I need a replacement.
If you didn’t receive or lost your cheque and would like a replacement, please contact StudentAid BC and we will issue you a new cheque.
I did not receive, or I lost my cheque, but I no longer need the funds.
If you didn’t receive or you lost your cheque and do not want a replacement, please contact StudentAid BC and indicate you don’t need the funds. If you don’t notify us that you no longer need the funds, it may impact your income taxes as a T4A will be issued.
I received my cheque but it has expired.
If you have received the cheque but it has expired, please contact StudentAid BC and we will issue you a replacement cheque. Cheques should be cashed as early as possible as they expire six months after being issued.
I received a cheque but I am not sure what the payment is for.
If you received a cheque and are unsure of what the payment is for, please review your Notice of Assessment (NoA) to determine what grant you have received.
I received my cheque but I no longer need the funds.
If you have received a cheque but do not intend to use the funds, please mail it back to StudentAid BC at the address below. Please include your application number and indicate you don’t need the funds so the cheque may be cancelled. If you don’t notify us that you no longer need the funds, it may impact your income taxes as a T4A will be issued.
PO Box 9173 Stn Prov Govt
Victoria BC, V8W 9H7
You can contact StudentAid BC at
1-800-561-1818 (toll-free from within Canada and the US), or
+1-778-309-4621 (from outside North America).
Please have your application number ready when contacting us.
If the original cheque was issued at or near the study end date, the cheque may be replaced at the discretion of StudentAid BC. A lost or destroyed cheque may also be replaced after the study end date.
To avoid delays in receiving a replacement cheque, ensure your mailing address is correct. To update your information, go to your Student Dashboard > My Account > Update Profile.