You can change your banking information through your National Student Loan Service Centre (NSLSC) account. You can also sign up for the Pre-Authorized Payment Plan in your account. Find instructions on the NSLSC Additional Resources page.
You can cancel your pre-authorized payment plan by giving 30 days notice to the NSLSC.
If you cancel your pre-authorized payment plan you will have to make other plans to repay your loan. You are still responsible for repaying your student loan.
If you think that a payment came out of your bank account in error, contact the NSLSC.