For inquiries about the disbursement of your funding, the balance of your student loan or about student loan repayment, please call the National Student Loans Service Centre at:

Phone:

Check the status of your application 24/7 by logging in to your StudentAid BC account. To speak with a StudentAid BC representative, call Monday to Friday between 9:00 a.m. to 4:00 p.m. (Pacific Time):

• 1-800-561-1818 (Toll-free from within Canada and the US)

• + 1-778-309-4621 (From outside North America)

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Email:

Contact StudentAid BC by email at StudentAidBC@gov.bc.ca when sending documents or requesting cancellations.

For general application status updates, please log in to your account, or contact our call centre at the phone numbers listed above.

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Mailing address:

StudentAid BC
PO Box 9173
Stn Prov Govt
Victoria BC V8W 9H7

Most post-secondary institutions in Canada have student aid and financial awards personnel that are dedicated to helping Canadian students achieve financial health and success. Please contact student services at your school to access the financial aid and award personnel at your institution.