Where can I get help if I miss payments?
If you are having trouble making monthly payments on your student loans, talk to The National Student Loans Service Centre.
The StudentAid BC website and dashboard will be unavailable on Sunday, June 4 for scheduled maintenance from 10 pm to 11 pm. Thank you for your patience.
Your loan is considered to be delinquent when you are behind in your regularly scheduled monthly payments.
If you are having trouble making monthly payments on your student loans, talk to The National Student Loans Service Centre.
If you don't repay your student loan you could face:
IMPORTANT NOTICE TO BORROWER: NSF Fees
If your B.C. student loan agreement is for loan amounts disbursed from August 1, 2000 to August 1, 2011, then effective March 1, 2012, NSF charges for non-sufficient funds will no longer be applied under your B.C. student loan agreement in respect of dishonoured payments in the following circumstances:
If your Canada-B.C. integrated student loan is 270 days overdue, your loan will be considered in default and collection activities will proceed.
Defaulting on your loan can disqualify you from:
If your guaranteed B.C. student loan is 180 days overdue, you will not be able to get any more funding from StudentAid BC. Your lender or bank will forward your loan to Revenue Services of British Columbia. They will assign a collection officer to work with you to set a new repayment schedule.
If you miss two monthly payments in a row on a risk-sharing loan, you will not be able to get any more funding from StudentAid BC. Your lender or bank is responsible for collecting your loan. If you declare bankruptcy during an interest-free period, your lender or bank will send your B.C. student loan to Revenue Services of British Columbia for collection.
Canada student loans and
Canada-B.C. integrated student loans
Guaranteed B.C. student loans or
Risk-sharing B.C. student loans
Royal Bank of Canada
Western Canada Student Loan Centre
PO Box 4700, Stn D
Toronto ON M9A 4X5
Telephone: 1-888-359-4770
CIBC National Student Centre
PO Box 5055
Burlington ON L7R 4P3
Telephone: 1-800-563-2422
Bank of Nova Scotia
PO Box 9, Stn U
Etobicoke ON M8Z 5M4
Telephone: 1-888-284-3044