How to request an appeal
What is an appeal?
You can submit an appeal to have StudentAid BC review your assessment if your personal situation has changed in a way that may have impacted your assessment. If your circumstances meet one or more of the criteria listed within the drop-down menus of the appeal categories below, and you have not received the maximum amount of funding for the application study period, you may submit an appeal request. The outcome may result in a change to your StudentAid BC award.
Submitting an appeal request does not guarantee that you will receive more StudentAid BC funding. Even if your educational and living costs are high, StudentAid BC is restricted by maximum student loan and grant amounts. You cannot increase your award through an appeal if you reach the maximum student loan or grant amounts. Please review your Notice of Assessment to see if you have received maximum funding amounts.
How do I request an appeal?
- 1 Talk to a financial aid officer at your school. If you are attending a B.C. public post-secondary institution or Trinity Western University, they can help you with the appeal process. You can contact StudentAid BC if you are attending a private post-secondary institution within B.C. or a school outside of B.C.
- 2Read the Appeal Criteria listed in each appeal category below.
- 3Gather all the required documentation.
- 4Review and follow the instructions on how to complete your appeal and upload all required documentation.
- 5 Submit your appeal through your Student Account (or Student Dashboard if you are a full-time student and submitted your loan application BEFORE June 19, 2026).
Deadlines
- Each appeal type has a different submission deadline. Please review the appeal categories below for specific details on deadlines.
- Your appeal assessment will be delayed or denied if you do not submit your completed Appeal Request and all required documentation by the deadline.
How long does it take for StudentAid BC to process an appeal?
It can take up to six weeks to process an appeal request. Please check StudentAid BC's home page for current processing times.
What does the appeal process look like?
- 1 StudentAid BC reviews your Appeal Request and all supporting documentation and applies policy found in StudentAid BC's Policy Manual to determine if your circumstances meet the criteria.
- 2 Your circumstances will be reviewed:
- If approved, you will receive a Final Decision Letter through your Student Account (or Student Dashboard if you are a full-time student and submitted your loan application BEFORE June 19, 2026).
- If not approved, you will receive a Notification of Findings Letter through your Student Account (or Student Dashboard if you are a full-time student and submitted your loan application BEFORE June 19, 2026). The Notification of Findings Letter includes the preliminary decision and a list of any missing documentation that is required to support your appeal request.
- 3 If you receive a Notification of Findings Letter, you will have 15 calendar days to submit further documentation to your Student Account (or Student Dashboard if you are a full-time student and submitted your loan application BEFORE June 19, 2026).
- 4 Once all additional documentation is received, or the deadline has passed, you will receive a Final Decision Letter through your Student Account (or Student Dashboard if you are a full-time student and submitted your loan application BEFORE June 19, 2026).
What can I do if my appeal is denied?
You can request that your appeal be reviewed by the Appeal Committee.
Appeals will be denied by StudentAid BC when
- You fail to provide necessary documentation
- Your circumstances do not meet the criteria
If your appeal is denied, and your appeal issue was included in the list of policy and criteria that are eligible for an appeal, you may request that your file be presented to the Appeal Committee for further consideration. Denied appeals are not automatically referred to the Appeal Committee for consideration.
The Appeal Committee includes students, financial aid officers, a member from the public at large, and a non-voting representative from the Ministry of Post-Secondary Education and Future Skills. The Appeal Committee meets, as needed, based on the referral of cases. The Appeal Committee considers all documentation and makes recommendations that are subject to the final approval of the Assistant Deputy Minister of the Ministry of Post-Secondary Education and Future Skills or their designate.
Please check StudentAid BC's home page for the date of the next Appeal Committee meeting.
Learn more about the StudentAid BC Appeals Outcomes for 2022/23.