Contact Us


Check the status of your application 24/7 with our automated telephone voice response system or the online application.

Phone numbers

If you would like to talk to a person, staff are available Monday to Friday 8:30 a.m. to 4:30 p.m. Pacific Time (excluding statutory holidays).

  • Toll-free Canada/US

    1-800-561-1818

  • Outside North America

    + 1-250-387-6100

Fax numbers

  • 250-356-9455

  • Toll-free in Canada

    1-866-312-3322

Mailing addresses

Student loan applications:

Ministry of Advanced Education
StudentAid BC
PO Box 9180

Stn Prov Govt
Victoria BC V8W 9H9


General correspondence:

Ministry of Advanced Education
StudentAid BC
PO Box 9173

Stn Prov Govt
Victoria BC V8W 9H7


Courier address:

StudentAid BC
Ministry of Advanced Education
1st fl, 835 Humboldt Street
Victoria, BC V8V 4W8

Application mailing instructions

These instructions are for full-time studies only

Public schools in B.C.

If you are attending a public school in B.C. (or Trinity Western University), find your school name below and follow the instructions. If you need help completing your application, or if you need program information, contact your school.

Have the financial aid office at your school make sure your application is complete. They will return your application to you. Mail it to StudentAid BC.
Kwantlen Polytechnic University
Send your application directly to StudentAid BC.
B.C. Institute of Technology
Camosun College
Capilano University
College of the Rockies
Douglas College
Emily Carr University of Art & Design
Justice Institute of B.C
Northern Lights College (Chetwynd, Fort Nelson, Fort St. John, Dawson Creek, Tumbler Ridge campuses)
Selkirk College
Simon Fraser University
Thompson River University
University of British Columbia - Okanagan
University of British Columbia - Vancouver
North Island College (all campuses)
University of Northern B.C.
University of Victoria
Vancouver Community College (City Centre, King Edward campuses)
Send your application to the financial aid office at your school. They will make sure it is complete and mail it to StudentAid BC for you.
College of New Caledonia
Langara College
Royal Roads University
Trinity Western University
University of the Fraser Valley (Chilliwack, Abbotsford, Mission campuses)
Vancouver Island University

Private schools in B.C. or any school outside B.C.

If you are attending an accredited private school in B.C. or any school outside B.C., send your application directly to StudentAid BC. If you need help completing your application, contact us. If you need program information, contact your school.